A good launch.
A considered next chapter.
Plan how your website will stay useful, understandable and maintained after it goes live.
Support is discussed and scoped individually. No subscription plan, response-time guarantee or round-the-clock monitoring is promised on this page.
/A care scope can coverSmall details.
Ongoing attention.
Content changes
Service updates, new project images and improvements to the information customers need.
Technical checks
Agreed checks of links, forms, platform updates and performance, with the limits of each check documented.
Change planning
A clear request process, estimated effort and approval before changes move into production.
Know who owns
the next step.
A useful support agreement identifies the website, included work, access permissions, communication channel and escalation path. Backup responsibility and recovery procedures need to be explicit.
Agree the boundaries.
- Included tasks and review frequency
- Response expectations and availability
- Hosting, platform and third-party responsibilities
- Backup ownership and restore testing
- Approval for changes outside the agreed scope
Is care included with a new website?
Only if it is explicitly included in the proposal. Hosting, subscriptions, ongoing edits and support should be itemized.
Can you support a site built elsewhere?
That depends on the platform, code quality, access and existing commitments. A review is needed before a support scope can be agreed.
Does maintenance guarantee security or rankings?
No. Support can address agreed risks and maintenance needs, but no site can be promised complete security or a particular search position.
Let’s plan
what comes after launch.
Tell us what you have in mind. We’ll help define what comes next.